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Our customer is one of the first private entrants in the Indian
telecom industry providing network construction, ownership and provision
of basic telephone services. The need was to provide an integrated
solution on the SmallWorld platform.
Our customer needed a highly sophisticated system that was easy-to-use
and could integrate large volumes of network element data with geographical
data and customer data. Since the customers had plans to expand
their services not only to domestic markets but also to International
markets, Infotech had to install a system that was globally proven.
The integrated system had to support the following -
- Group activities of Internet, V-Sat, gateway under marine cable,
Cellular services etc.
- GIS System, which could import data from multiple mechanized
systems
- Integration with RF wizard catering to WLL services, TIMS, Lotus
Notes, Oracle databases, CAF
The challenge was to provide an end-to-end GIS solution. The exercise
began with the customer's requirement study, proposing an appropriate
GIS solution, which could fit into their requirement and then implementation
of an end-to-end GIS solution.
GE Small world's Model was used to represent their end-to-end telecom
network and closely integrated with critical network operations
such as network monitoring, fault management and work force dispatch.
Infotech implemented GE SmallWorld to integrate their large volumes
of network element and geographical data with customer, marketing
and billing information. The system was customized to meet requirements
of different user groups, such as Marketing, Network Planning, Customer
Care and Operations and Maintenance group.
The implementation was completed in a record time of five months
and was the first implementation of the GIS SmallWorld telecommunication
application suite in India.
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