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With the establishment of GIS as a fundamental element of mainstream
process critical applications, the provision of application management
services is a key capability we offer our customers. As the reliance
on GIS broadens, so does the need for an effective service level
to ensure that the application provides the appropriate information
at the right time and in the right format.
Infotech supports the whole of the application lifecycle and has
a track record for providing GIS managed application services is
established across local and central government, utilities, telecoms,
logistics companies and many other organizations on a global scale.
As GIS applications mature so the marketplace has come to understand
the true costs of maintaining not only the application to meet required
processes but also the immense data management dependency that such
applications require. This is further exacerbated by the constant
changing of base data sets from National Mapping Agencies, Positional
Accuracy Improvement (PAI) and updates to business or government
relevant map layers. A key issue for many organizations is how they
manage and improve these applications effectively while at the same
time removing costs.
Infotech has established a set of modular services designed to
support an organization's GIS and business applications to a very
high quality Service Level, all at a lower cost. Based on core application
maintenance, application development and Help Desk processes Infotech
can offer a 24 hour Service Level Agreement. This coupled with an
excellent knowledge of the geodata marketplace can ensure data cleansing,
matching and conflating processes to suit your needs.
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